Read your manual
Find product instructions and manufacturer troubleshooting resources.
Open manual libraryOWNER CARE & SUPPORT
A well-informed owner.
A better starting point.
Find the right document, identify the equipment correctly and contact the appropriate support team.
Watch owner tutorials
Review setup and care videos without replacing the model-specific instructions.
Open video libraryCheck safety information
Review the published SRX notice and intended-use guidance.
Read safety informationWARRANTY INFORMATION
Written terms matter.
Rexair describes a four-year system/accessory warranty and a ten-year motor/electronic-controller warranty to its independent authorized distributors, with consumer coverage supplied through their written warranty.
Confirm the current local document, wear exclusions, intended use, model and supplying entity. This page does not create a separate Rainbow Africa warranty.
Read Rexair’s warranty information
RAINBOW®
Rainbow SRX warranty information image
Official image · Internet access requiredPrepare a support enquiry
Include the model, serial number, purchase date, supplying distributor and a clear description of the issue. Stop using damaged equipment and seek authorized service rather than attempting an electrical repair.
Contact supportYOUR NEXT STEP
See the Rainbow.
Ask the right questions.
Explore a home demonstration, request product information or discuss an application’s suitability.